PRIVACY POLICY

Last Updated: 28th August 2024

Hoshi Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hoshistudios.sg (the "Site") and engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

SECTION 1 - INFORMATION WE COLLECT

1.1 Personal Data: When you use our services, we may collect personal data that you voluntarily provide, such as your:

  • Name

  • Email address

  • Phone number

  • Home address

  • Pet information (e.g., pet's name, breed)

1.2 Usage Data: We may also collect information automatically as you navigate through the Site, including:

  • IP address

  • Browser type and version

  • Time zone setting

  • Browser plug-in types and versions

  • Operating system and platform

  • Information about your visit, including the URL clickstream to, through, and from our site.

SECTION 2 - HOW WE USE YOUR INFORMATION

We may use the information we collect from you in the following ways:

2.1 To Provide and Improve Our Services:

  • To process your bookings and transactions.

  • To manage your account.

  • To enhance our services based on your feedback.

2.2 Marketing:

  • To send you promotional materials, newsletters, and other communications regarding our services and products, subject to your marketing preferences.

2.3 Customer Support:

  • To respond to your inquiries and provide customer support.

2.4 Legal Compliance:

  • To comply with legal obligations, resolve disputes, and enforce our agreements.

SECTION 3 - DISCLOSURE OF YOUR INFORMATION

We do not sell or trade your personal data. However, we may share your information in the following situations:

3.1 Service Providers:

  • We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.

3.2 Legal Obligations:

  • We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

SECTION 4 - DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, theft, and loss. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.

SECTION 5 - DATA RETENTION

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

SECTION 6 - YOUT RIGHTS

Under the Personal Data Protection Act (PDPA) in Singapore, you have the following rights:

6.1 Access:

  • You have the right to request access to your personal data that we hold about you.

6.2 Correction:

  • You have the right to request correction of any inaccurate personal data.

6.3 Withdrawal of Consent:

  • You may withdraw your consent for us to use your personal data at any time by contacting us at info@hoshistudios.sg.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

SECTION 8 - CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Hoshi Studios
Email: info@hoshistudios.sg
Phone: +65 8904 0185
Address: 318 Tanglin Road, #01-27 (Block B), Singapore 247979